1. Description of Activities

“Lena od Mure” specializes in dog breeding, with a focus on the responsible breeding and care of high-quality dogs. Our website provides information about our breeding practices, available puppies, and advice on dog care.

2. Reservations and Payments

• Reservations: To reserve a puppy, users must contact us via email or phone. Reservations are confirmed only after the payment of a deposit.
• Deposit and Payment: The deposit is non-refundable unless otherwise agreed upon in writing. Full payment must be made before the puppy is transferred to its new owner.
• Refunds: Refunds for deposits or other payments are not granted unless exceptional circumstances apply, as determined by “Lena od Mure.”
  

3. Disclaimer of Responsibility

• Health Guarantee: All puppies are examined by a licensed veterinarian before transfer. While we ensure the puppies are healthy at the time of delivery, we are not responsible for any health issues that arise after transfer unless otherwise specified in a written agreement.
• Delivery of Puppies: We are not liable for delays or issues during the transportation of puppies, especially when third-party services are involved.
• Care Instructions: Buyers are provided with detailed care instructions and are responsible for following these guidelines to maintain the health of their puppy.
  

4. Intellectual Property Rights

• Content Ownership: All content on the website, including text, photographs, and other media, is the exclusive property of “Lena od Mure” unless explicitly stated otherwise.
• Usage Restrictions: Users may not copy, distribute, or reproduce any content without prior written consent from “Lena od Mure.” Unauthorized use of content is prohibited and may result in legal action.
  

5. Communication Rules

• Primary Methods: We can be contacted via email at dogs@lenaodmure.com or phone at +38598 9035 641.
• Response Time: We strive to respond to inquiries within 48 hours, though this may vary during busy periods.
• Additional Channels: For urgent matters, users may be provided with alternative contact methods upon request.
  

6. Governing Law and Jurisdiction

“Lena od Mure” operates in Croatia, and these Terms and Conditions are governed by the laws of Republic of Croatia. Any disputes arising from the use of this website or our services will be resolved exclusively in the Municipal Court in Čakovec.

7. Changes to Terms and Conditions

We reserve the right to update these Terms and Conditions at any time. Updates will be posted on this page with the date of the most recent revision. By continuing to use our website, you agree to the updated Terms and Conditions.

Last Updated: 1.12.2024

Thank you for visiting “Lena od Mure.” If you have any questions about these Terms and Conditions, please contact us.